AI voice agents for dental practices and healthcare clinics
Most patient calls are about booking, confirming or rescheduling, or about hours and insurance accepted. Telvana handles them, books into Open Dental, runs reminder and outreach calls, and transfers anything clinical to your team.
Healthcare and Dental
How dental and healthcare teams use Telvana
Take scheduling and patient questions off the front desk and the central scheduling team.
Booking in Open Dental
Looks up the patient, then finds, books, reschedules or cancels the appointment directly in Open Dental while the patient is on the line. Clinics on other systems can book through the scheduling tools they connect.
Reminder and outreach calls
Calls patients or families from an uploaded list or a trigger from your systems: appointment reminders, recall, intake follow-up and program outreach, within the hours you set.
Patient questions
Hours, locations, insurance accepted, directions and new-patient paperwork, answered from your knowledge base.
After hours and overflow
Answers when the office is closed or every line is busy, takes the details, and routes urgent calls under the rules you set.
How it works
Live in days.
We build it with you. You approve it.
-
01
Tell us how your calls run
Locations, providers, hours, insurance accepted, scheduling rules, and which calls should go to a person.
-
02
We build and test your agent
Greeting, scheduling rules, answers and transfer rules, tested on real patient calls. You review and approve.
-
03
Point calls at Telvana
Add a phone menu option or forward overflow and after-hours calls to your Telvana number.
FAQ
Common questions.
Which scheduling systems can it book into?
Open Dental directly, and GoHighLevel and Calendly calendars. For anything else, the agent takes the request and your team books it from the call summary.
What happens with clinical or urgent calls?
They transfer to the number you choose, under the rules you set. The agent answers from the knowledge base you approve, so clinical questions belong with your team.
Do you support Spanish?
Yes. Each agent speaks English, Spanish, or both, depending on how you set it up.
Put AI agents to work in your contact center.
Book a demo. We'll walk through your call types, show you which ones Telvana can take, and let you hear it handle one.