Industries
Where Telvana is answering calls today.
Each industry here has Telvana agents live with customers. The calls change from one to the next, and each page covers the ones Telvana takes and the tools it books into.
- 01 NEMT Riders, caregivers and facilities call all day about pickup times, return rides and trip changes. Telvana answers those calls, places confirmation and ETA calls when your platform asks it to, and transfers urgent trips to your dispatchers.
- 02 Healthcare and Dental Most patient calls are about booking, confirming or rescheduling, or about hours and insurance accepted. Telvana handles them, books into Open Dental, runs reminder and outreach calls, and transfers anything clinical to your team.
- 03 Home Services Telvana books and reschedules jobs in Housecall Pro, answers service questions, runs maintenance and estimate follow-up calls, and transfers emergencies to your dispatchers or on-call tech.
- 04 Financial Services Telvana answers the questions in your queue, books meetings with your advisors and loan officers, and calls prospects and referral partners for you. Anything about an account goes to your team.
Don't see yours? If your team answers calls, texts or chats at volume, Telvana can help. Talk to us.
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Book a demo. We'll walk through your call types, show you which ones Telvana can take, and let you hear it handle one.